1. Returns

• Returns are accepted within 7 days of delivery.
• Product must be unused, undamaged, and in original packaging.

2. Replacement

• Replacement is allowed if:
  • Product is damaged
  • Wrong product delivered
• Request must be raised within 48 hours of delivery.

3. Refunds

• Refunds will be processed within 5–7 working days after approval.
• Refund will be credited to original payment method.

4. Non-Returnable Items

• Used or damaged products (not due to our fault)
• Customized or bulk orders (if applicable)

5. Cancellation

• Orders can be cancelled before dispatch only.
• Once shipped, cancellation is not allowed.

6. Return Process

• Email us at support@dymapro.com with order ID and issue photos.